<h3 class="" data-start="86" data-end="122">How Do I Claim Uncollected R350?</h3>
<p class="" data-start="124" data-end="233">If you have an <strong data-start="139" data-end="197">uncollected R350 SRD (Social Relief of Distress) grant from SASSA, here&rsquo;s how to claim it:How Do I Claim Uncollected R350?

<hr class="" data-start="235" data-end="238" />
<h3 class="" data-start="240" data-end="289">Step 1: Confirm Your Uncollected Grant Status</h3>
<p class="" data-start="291" data-end="385">Before attempting to collect your grant, make sure you confirm whether it's still uncollected.

<ul data-start="387" data-end="785">
<li class="" data-start="387" data-end="590">
<p class="" data-start="389" data-end="590"><strong data-start="389" data-end="406">Check Online: You can check your payment status by visiting the official SASSA SRD website. Enter your ID number and registered cellphone number to find out if your payment is ready for collection.

</li>
<li class="" data-start="594" data-end="687">
<p class="" data-start="596" data-end="687"><strong data-start="596" data-end="611">Call SASSA: You can call SASSA&rsquo;s helpline at 0800 60 10 11 to inquire about your grant.

</li>
<li class="" data-start="689" data-end="785">
<p class="" data-start="691" data-end="785"><strong data-start="691" data-end="709">WhatsApp Line: You can message the SASSA WhatsApp number for updates on your grant status.

</li>
</ul>
<hr class="" data-start="787" data-end="790" />
<h3 class="" data-start="792" data-end="829">Step 2: Choose a Collection Point</h3>
<p class="" data-start="831" data-end="917">Once your grant is ready, you can collect it at various retail outlets. These include:

<ul data-start="919" data-end="969">
<li class="" data-start="919" data-end="931">
<p class="" data-start="921" data-end="931">Pick n Pay

</li>
<li class="" data-start="932" data-end="942">
<p class="" data-start="934" data-end="942">Shoprite

</li>
<li class="" data-start="943" data-end="953">
<p class="" data-start="945" data-end="953">Checkers

</li>
<li class="" data-start="954" data-end="961">
<p class="" data-start="956" data-end="961">Usave

</li>
<li class="" data-start="962" data-end="969">
<p class="" data-start="964" data-end="969">Boxer

</li>
</ul>
<p class="" data-start="971" data-end="1076">Please note that the South African Post Office (SAPO) is no longer a collection point for the R350 grant.

<hr class="" data-start="1078" data-end="1081" />
<h3 class="" data-start="1083" data-end="1124">Step 3: Wait for the SMS Notification</h3>
<p class="" data-start="1126" data-end="1254">Once your grant is available for collection, you will receive an SMS from SASSA. The message will contain the following details:

<ul data-start="1256" data-end="1362">
<li class="" data-start="1256" data-end="1321">
<p class="" data-start="1258" data-end="1321">The name of the retail outlet where you can collect your grant.

</li>
<li class="" data-start="1322" data-end="1362">
<p class="" data-start="1324" data-end="1362">A One-Time Pin (OTP) for verification.

</li>
</ul>
<p class="" data-start="1364" data-end="1437">You will need to wait for this SMS before trying to collect your payment.

<hr class="" data-start="1439" data-end="1442" />
<h3 class="" data-start="1444" data-end="1486">Step 4: Gather Your Required Documents</h3>
<p class="" data-start="1488" data-end="1554">Before going to collect your grant, ensure you have the following:

<ul data-start="1556" data-end="1767">
<li class="" data-start="1556" data-end="1627">
<p class="" data-start="1558" data-end="1627">Your <strong data-start="1563" data-end="1583">South African ID or <strong data-start="1587" data-end="1604">asylum papers if you're a foreigner.

</li>
<li class="" data-start="1628" data-end="1722">
<p class="" data-start="1630" data-end="1722">Your <strong data-start="1635" data-end="1659">registered cellphone that was used for the application, so you can receive the OTP.

</li>
<li class="" data-start="1723" data-end="1767">
<p class="" data-start="1725" data-end="1767">The <strong data-start="1729" data-end="1736">SMS from SASSA containing the OTP.

</li>
</ul>
<hr class="" data-start="1769" data-end="1772" />
<h3 class="" data-start="1774" data-end="1804">Step 5: Collect Your Grant</h3>
<p class="" data-start="1806" data-end="1827">At the retail outlet:

<ol data-start="1829" data-end="2051">
<li class="" data-start="1829" data-end="1897">
<p class="" data-start="1832" data-end="1897">Inform the cashier that you are there to collect your R350 grant.

</li>
<li class="" data-start="1898" data-end="1963">
<p class="" data-start="1901" data-end="1963">Provide your <strong data-start="1914" data-end="1920">ID and <strong data-start="1925" data-end="1945">cellphone number for verification.

</li>
<li class="" data-start="1964" data-end="2004">
<p class="" data-start="1967" data-end="2004">Enter the <strong data-start="1977" data-end="1984">OTP sent to your phone.

</li>
<li class="" data-start="2005" data-end="2051">
<p class="" data-start="2008" data-end="2051">You will then receive your payment in cash.

</li>
</ol>
<p class="" data-start="2053" data-end="2161">If you don&rsquo;t have a SASSA or Postbank Gold Card, you can still collect your grant by following this process.

<hr class="" data-start="2163" data-end="2166" />
<h3 class="" data-start="2168" data-end="2188">Important Notes:</h3>
<ul data-start="2190" data-end="2526">
<li class="" data-start="2190" data-end="2360">
<p class="" data-start="2192" data-end="2360"><strong data-start="2192" data-end="2221">90-Day Collection Window: You must collect your grant within <strong data-start="2257" data-end="2268">90 days from the date it is approved. If not collected within this period, the funds are forfeited.

</li>
<li class="" data-start="2364" data-end="2526">
<p class="" data-start="2366" data-end="2526"><strong data-start="2366" data-end="2389">Regular Collection: It&rsquo;s a good idea to regularly collect your grant once it&rsquo;s ready. If you miss a few collections, there is a chance it might be canceled.

</li>
</ul>
<hr class="" data-start="2528" data-end="2531" />
<h3 class="" data-start="2533" data-end="2553">Need Assistance?</h3>
<p class="" data-start="2555" data-end="2632">If you are having trouble with the process or need more information, you can:

<ul data-start="2634" data-end="2794">
<li class="" data-start="2634" data-end="2688">
<p class="" data-start="2636" data-end="2688">Call the <strong data-start="2645" data-end="2666">SASSA Call Centre at <strong data-start="2670" data-end="2687">0800 60 10 11.

</li>
<li class="" data-start="2689" data-end="2742">
<p class="" data-start="2691" data-end="2742">Reach out to <strong data-start="2704" data-end="2726">SASSA via WhatsApp for assistance.

</li>
<li class="" data-start="2743" data-end="2794">
<p class="" data-start="2745" data-end="2794">Email <strong data-start="2751" data-end="2760">SASSA for help with specific inquiries.

</li>
<li class="" data-start="2743" data-end="2794">


</li>
</ul>

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