the Air France New York Office provides services for travel assistance and customer support. The Air France New York Office assists customers with booking flights, change in flights, cancellation of flights, baggage allowance details, and online check-in services. Customer service is also provided on visa services, airport services, immigration help, and in-flight services. The Air France New York Office assists both domestic and international clients with airlines solutions and travel information. Other areas covered by the customer service include economic and business class bookings, delays in flights, access to airport lounges, and loyalty programs.