Thi truong ca cuoc truc tuyen ngay cang soi dong voi vo van lua chon, nhung dieu gi thuc su lam nen su khac biet va giu chan nguoi choi? Cau tra loi khong chi nam o chat luong san pham, ma con o chat luong dich vu cham soc khach hang (CSKH). Tai mb66, chung toi hieu rang trai nghiem cua khach hang la uu tien hang dau. Do la ly do vi sao dich vu CSKH cua MB66 duoc dau tu bai ban, chuyen nghiep va luon san sang lang nghe ban.





Doi Ngu Ho Tro Chuyen Nghiep, Tan Tam Tai MB66





Su chuyen nghiep khong chi the hien qua kien thuc san pham, ma con qua thai do phuc vu. Doi ngu cham soc khach hang cua MB66 duoc tuyen chon ky luong va dao tao bai ban ve moi khia canh cua nen tang. Ho khong chi la nhung nguoi giai dap thac mac, ma con la nhung chuyen gia san sang dong hanh cung ban trong moi van de.





Chung toi cam ket mang den su ho tro nhanh chong, chinh xac va than thien. Du ban gap kho khan trong viec dang ky, nap/rut tien, hay can huong dan ve cac chuong trinh khuyen mai moi nhat, doi ngu MB66 luon tuc truc 24/7 de dam bao trai nghiem cua ban dien ra suon se nhat co the. Su tan tam nay chinh la loi khang dinh cho cam ket chat luong dich vu ma MB66 luon theo duoi.





Da Dang Kenh Lien Lac: Tiep Can De Dang Moi Luc Moi Noi





Trong thoi dai so hoa, viec ket noi voi nha cung cap dich vu can phai linh hoat va tien loi. MB66 cung cap mot he thong kenh lien lac da dang, dam bao ban co the tim thay su giup do ngay khi can:





Ho Tro Truc Tuyen (Live Chat) Tuc Thoi





Day la kenh duoc nguoi choi MB66 ua chuong nhat. Voi tinh nang Live Chat tich hop ngay tren website, ban se duoc ket noi truc tiep voi nhan vien ho tro chi trong tich tac. Khong can phai cho doi lau, moi van de cap bach se duoc giai quyet ngay lap tuc, giup ban nhanh chong quay lai voi nhung giay phut giai tri thu vi.





Duong Day Nong (Hotline) Ho Tro Dien Thoai





Doi voi nhung van de phuc tap can trao doi chi tiet hoac can xac minh thong tin nhanh chong qua giong noi, duong day nong cua MB66 luon san sang. Viec giao tiep truc tiep qua dien thoai mang lai su tin cay cao va giup giai quyet cac tinh huong nhay cam mot cach hieu qua nhat.





Ho Tro Qua Cac Nen Tang Mang Xa Hoi va Ung Dung Nhan Tin





MB66 nhan thuc duoc thoi quen su dung mang xa hoi cua nguoi dung hien dai. Chung toi duy tri su hien dien tich cuc tren cac nen tang pho bien, cho phep ban gui tin nhan va nhan phan hoi ngay ca khi dang di chuyen. Su linh hoat nay giup MB66 luon gan gui va de dang tiep can hon bao gio het.





Quy Trinh Xu Ly Van De Hieu Qua Va Minh Bach





Mot dich vu CSKH tot khong chi la tra loi nhanh, ma con la giai quyet triet de. Tai MB66, chung toi ap dung quy trinh xu ly van de ro rang va minh bach:





1. Tiep nhan thong tin: Ghi nhan yeu cau cua khach hang mot cach chi tiet.



2. Phan loai va chuyen giao: Chuyen van de den bo phan chuyen mon phu hop (ky thuat, tai chinh, khuyen mai).



3. Xu ly va theo doi: Dam bao van de duoc giai quyet dung thoi han cam ket.



4. Xac nhan lai voi khach hang: Lien he lai de dam bao ban hoan toan hai long voi giai phap da cung cap.





Tat ca cac tuong tac deu duoc ghi nhan, giup chung toi lien tuc cai thien chat luong dich vu va ca nhan hoa trai nghiem ho tro cho tung thanh vien.





Ca Nhan Hoa Trai Nghiem: Hieu Ro Nhu Cau Cua Ban





Diem manh cot loi cua dich vu CSKH MB66 la kha nang ca nhan hoa. Chung toi khong ap dung cac kich ban tra loi chung chung. Doi ngu ho tro duoc huan luyen de lang nghe ky luong, nam bat boi canh cu the cua tung nguoi choi.





Neu ban la nguoi choi moi, ho se kien nhan huong dan tung buoc. Neu ban la thanh vien lau nam, ho se cung cap thong tin ve cac uu dai dac biet danh rieng cho cap do VIP cua ban. Su thau hieu nay bien viec ho tro tu mot nhiem vu hanh chinh thanh mot moi quan he doi tac dang tin cay.





Phan Hoi La Chia Khoa De Hoan Thien Dich Vu MB66





Chung toi luon coi trong moi phan hoi tu phia nguoi dung. MB66 khong ngai lang nghe nhung loi gop y, tham chi la nhung loi phan nan, boi vi do la co hoi vang de toi uu hoa he thong. Moi danh gia cua ban deu duoc xem xet nghiem tuc va la dong luc de chung toi khong ngung nang cao tieu chuan dich vu.





Tom lai, khi lua chon MB66, ban khong chi nhan duoc mot nen tang giai tri dang cap ma con so huu mot he thong cham soc khach hang tan tam, chuyen nghiep va luon san sang 24/7. Hay yen tam trai nghiem, vi moi van de cua ban da co MB66 lo. Dung ngan ngai lien he voi chung toi bat cu khi nao ban can su tro giup! Xem them: gioi thieu mb66